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A deposit can separate window shoppers from serious buyers

Franchise fee deposits can be a useful tool in filtering out prospective franchisees from those who are not ready to commit but be sure to follow the applicable law in using this.

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Make sure that your tracking of online shopping complies with privacy law

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Application process should weed out less serious buyers

A franchise application should ask for past business experience as well as financial wherewithal.

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Technical requirements are as important as content of franchise agreeement

There is more to a franchise disclosure document than its content. Failing to comply with technical requirements can invalidate the document.

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Master franchising is preferred way to globalize brands

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Transfer of liquor licence can be critical in sale of restaurant franchise

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Failing to provide a valid disclosure document can be costly for franchisors

In some provinces, the disclosure document is a type of prospectus franchisees can rely on in making informed investment decisions about entering into the franchise system. So not providing one on time...

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A primer on franchise disclosure documents

Exactly what is a franchise disclosure document and what should a franchise expect to see in it. Franchise lawyer Chad Finkelstein explains the ins and outs of this document over the next few weeks.

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Disclosure documents should be site-specific

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What's not in a franchise disclosure document

Disclosure documents can be anywhere from 20 to 200 pages but there are still things it does not contain about the franchise.

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Manitoba introduces franchise law

Effective Oct. 1, 2012, Manitoba will join Ontario, Alberta, Prince Edward Island and New Brunswick as the provinces in Canada to have enacted franchise legislation

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Franchise relationships come with their share of obstacles

In licensing another individual the right to operate a business under its brand, a franchisor is entrusting that individual with maintaining the same quality of products and service which the brand was...

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Open lines of communication helped Tim Hortons' stay out of hot water

Franchisees have come to expect franchisors will keep them informed, but good communication is a two-way street that is vital to the relationship.

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Judge scorches Dunkin' Donuts for caving to Tim Hortons

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Manitoba's franchise legislation coming into force

Manitoba will become the fifth Canadian province to implement franchise legislation when The Franchises Act and Franchises Regulation come into force on Oct. 1

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Courts don't condone royalty strikes by franchisees

A reader recently asked whether franchisees can withhold royalty payments if they're unhappy with their franchisor. The answer is no. Here's why:

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A franchisee's exclusive territory usually comes with conditions

One of the most important discussions for franchisees and franchisors to have is about the territory and conditions.

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Turnkey construction may be one benefit of buying a franchise

One key area where the franchisor’s support is vital (and sometimes controversial) is construction

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When is a new franchise location too close?

Even if a franchisee does not have specific territorial right, those negatively affected by a new franchise location are not without remedy.

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Your trademark is what interests franchisees, so get it right

The word “advantage” may be understating the critical importance of trademark protection when you are licensing intellectual property to franchisees.

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Are you an accidental franchise?

Most people think they know a franchise when they see one, be it Burger King, Tim Horton’s, or Baskin Robbins. If they think a little harder, they also may come to the conclusion Mr. Lube, the Bell...

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Rescission remedy cases aren't a slam dunk

Where significant facts are in dispute, courts are unlikely to decide franchise disclosure issues without a trial.

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Whose customers are they?

When you buy the right to set up a franchise you forego control over some aspects of the business. One of those elements is the ability to own your customer lists.

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What do you mean there's no trademark?

Make sure that the thing you came aboard for, the franchise brand and reputation, is actually registered, otherwise you need to take steps to protect yourself.

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Think outside the box for new franchise opportunities

While most franchise opportunities are found in malls, strip plazas, power centres or storefronts there are plenty of other unique locations where a franchise could be opened.

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Site-specific disclosure documents are a win-win for franchisors and franchisees

For a disclosure document to be legally compliant, and fully inform franchisees of what they are about to get into, it must include certain elements of the deal that are specific to that franchisee.

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Even a profitable franchisee can rescind

If a franchisor failed to disclose properly and the franchisee rescinded on time, the franchisor has to compensate the franchisee even if it ends up with a windfall.

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Franchisees' social media efforts may help you rise to the top

While franchisors can incur damages from franchisees' incorrect use of social media, it's still in their best interest to allow franchisees to have local Facebook pages and Twitter accounts. Here's why.

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The costs of franchising a U.S. brand in Canada rests with the franchisee

It can be exciting to acquire the Canadian rights to a U.S. franchise, especially one we all eat at or shop at whenever we travel south of the border. But what does this entail for the franchisee?

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Appellate court removes muzzle on franchisees opposed to Pet Valu case

The Ontario Court of Appeal allows a mass exodus of Pet Valu franchisees from a class action that accuses the corporate franchisor of failing to pass on supplier discounts to franchisees

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Franchisees usually have no recourse, or say, when franchisor sells business

The recent announcement of the sale of Extreme Brandz to MTY Food Group may or may not please Extreme Brandz's franchisees. Either way, it is of no consequence because franchise agreements almost...

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Even new franchisees should plan for the day they want out

It’s never too early for franchisors and franchisees to consider how things will be handled the day when, for whatever reason, the franchisee has found a buyer for its business

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'No purchase necessary' and other contest rules your franchise needs to know

Contests are a great way to increase your business, but under the Criminal Code of Canada, a gambling operation is prohibited unless it is conducted by a provincial government, so legal contest...

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Tis the season for gift cards but know the rules

Retailers are expected to know the laws that exist to protect consumers — and these vary from province to province

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Franchise agreements don't last forever so be sure to negotiate a pre-nup

Signing a franchise agreement is an energizing moment, and hopefully the start of a productive and successful business relationship. But it’s never too early to begin thinking about the end.

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No amount of legal advice replaces direct communication, but it's still an...

Franchise law exists to ensure franchisees have certain rights and remedies in the face of unequal bargaining power on the franchisor’s end, but in the long run signing a franchise agreement comes down...

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Franchises need to prepare for new healthy eating regulations

Last month, the Ontario Minister of Health sponsored a bill entitled Making Healthier Choices Act, 2014, which, if passed, would require restaurant chains in Ontario with 20 or more locations to...

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Is your franchise really ready to go global?

Just because someone in a market you weren’t looking at calls because they like what you do doesn’t mean it’s time to start licensing your brand to that person.

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What does the foreign worker ban mean for your franchise?

Now might be a good time, for franchisors to audit franchisees’ hiring practices before their brand name appears in headlines across the country

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Here's why enacting franchise law in British Columbia is a welcome initiative

If enacted as drafted, B.C.’s franchise law will contain a disclosure document requirement, with extremely similar, if not identical, content, preparation and delivery requirements as in the other...

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Every sale of a franchised business requires a franchisor's approval

Faced with many potential obstacles inherent in the sale of a business, buyers and sellers must remember that above all else no transaction can be consummated without the blessing of the franchisor....

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What you should know about disclosure obligations when buying or selling a...

The best practice for a franchisor in discussions to be acquired might be to simply avoid all new franchise sales efforts to avoid legal complications

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How to protect your franchise brand without being heavy-handed

Every franchise agreement states that the franchise rights can be terminated if a franchisee runs afoul of the brand's standards. But just because the agreement says it’s so, doesn't necessarily mean...

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New menu labelling laws will have a wide impact on the franchise industry

While the goals are laudable, compliance with and enforcement of these laws may prove costly for restaurant operators across Canada and the United States

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What happens if your franchisor goes bankrupt?

When a franchisor declares bankruptcy, the franchisees will likely not find comfort in the franchise agreement or franchise law, but still they have some options

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There's a reason negotiating territory in a franchise agreement remains...

While exclusive territories makes sense for some franchises, for others they may be more of a theoretical concession rather than one that provides any actual protection

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Vern Krishna: Family businesses should heed the rules on associated corporations

If the Income Tax Act offers generous advantages for small, family owned businesses, why not divide your medium-sized business into three small ones? Vern Krishna explains why this won't work.

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Don't let flattery guide your decision to set up a franchise outside of Canada

There are plenty of examples that serve as the exception to the rule, but on the whole an aggressive international expansion of a franchise system is a risky proposition

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Bafflement behind a policy meant to help Ontarians make healthier eating choices

The huge cost to restaurant and food services chains to comply with Ontario's proposed Healthy Menu Choices Act are not the only frustrations being faced.

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'Joint-employer' status could rattle franchise industry: 'It will be a...

An emerging concept called 'Joint employer status' could be a game changer for the Canadian franchise industry

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